About us
- Our services
As a Sales & Service Center we provide four major services to various clients in the airline industry. These are Reservations, Loyalty, Website support and Fulfillment services.
Cygnific is an international, multi-channel, sales & service center dedicated to serving customer and client needs for travel related services.
With a team of roughly 700 employees, Cygnific daily serves and assists direct customers as well as travel agents in 19 European countries and 11 native languages. Cygnific's scope of services include routine information provision to complex financial transactions.
Cygnific serves customers on behalf of KLM Royal Dutch Airlines, Air France, Delta and Martinair Holland.
Cygnific is headquartered in Amsterdam, Netherlands with offices in Amsterdam and Enschede.
Our History
Cygnific was established in 1998, as the reservations department for several KLM European establishments. Cygnific's founding basis was to create independently managed out-sourced services within the sales & service sector. Over the following years, the company expanded its services and customer portfolio supporting Northern and Western Europe and handles over 3 million transactions annually.